Tuesday, September 21, 2010

Resolved - Partial xDSL Failure

Dear customer.

We have become aware of an issue on the xDSL platform caused as we understand it by network flaps from our provider which have taken a number of circuits out of service.

They are aware of the issue and working towards a resolution at this present time.

This occured at 11:50 am.

Apologies for the inconvenience caused

*** Update 12:16 pm ***

All services have been restored and we have been advised the router and switching manufacturers are in communication to work towards a resolution of apparent compatibility. We are expecting emergency scheduled maintenance this evening to be advised shortly.

*** Resolved ***

The supplier has advised remedial measures have been taken and are confident the issue has been resolved.

Once again, apologies to all concerned.

.http://www.ccsleeds.co.uk/

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